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Customer Service : 2157 2157

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Important Notice Print

Important notice:


With effect from 1 September 2020, the following services provided by EC Telecom Limited will no longer be available due to service restructuring and resources integration.



Call Back
Fax2Email (ecFax/ iFax)
Secretarial Service
Features of Call Forward Roaming Service including Block the Blocker, Caller Password and Remote Call Forward



For enquiries and details, please call Customer Service hotline at (Personal) 2157 2157 or (Business) 2157 8822.
 




From Aug 1, 2020 onwards, an administrative fee of HK$28 will be charged on each postal bill; an administrative fee of HK$10 will be charged on each SMS "Payment Notice". If you wish to receive the bill by email, please register at IDD1507 Online Web Center idd1507.com or call our customer service hotline for registration. In addition, the administrative fee of HK$5 will be charged for all types pf payment methods (except for the payment by Cheque or Direct Debit), the charges will be shown on the next bill.